Open cloud PMS for flexible systems and a connected guest journey.
The integration of apaleo with Guestnet connects apaleo directly with digital guest communication. Reservation, stay, and guest data are automatically transferred and made available within the Guest App, enabling personalized content and a structured flow of information.
apaleo is an API-first system that allows hotels to build flexible tech setups and connect different applications.
By connecting apaleo with Guestnet, this data is used to automate processes, personalize content, and support communication throughout the entire guest journey. This creates a scalable setup that can be adapted to different hotel concepts and operational needs.
Hotels want to welcome their guests digitally – ideally without complicated processes or manual data entry. At the same time, guests expect easy access to relevant information, offers, and services – preferably without having to download an additional app or go through a lengthy registration process.
Make it as easy as possible for your guests: Whether it’s a refreshing iced tea on the sun terrace or a fine glass of wine delivered to the room – with Guestnet’s digital ordering service, your guests can easily order food and drinks via their smartphone.
The Guestnet Child Pass enables fast, structured and contactless collection of all relevant information about children – either before arrival or directly at check-in. This module not only relieves the workload of childcare teams, but also creates a modern guest experience that families truly appreciate.
Understanding how guests feel early in their stay allows you to actively improve their experience. This is exactly where the Quick Feedback Mail comes in: it is automatically sent after the first night and helps you quickly identify whether everything is running smoothly or if there are any open requests.
