Personalized Guest Experience
We support over 2,500 hotels in 4 countries with a guest experience platform that combines personalized service and efficient processes.
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Web-App
Provide your guests with essential information around the clock, lighten your team’s workload with automated processes, and boost your revenue with targeted upselling.
- 24/7 access to guest information
- Automated processes for increased efficiency
- Revenue growth through additional bookings
TV
Showcase current offers, events, and personalized messages directly on the screens in your hotel—visible and accessible at any time.
- Display offers directly on screens
- Show available spa appointments and daily menus
- Maximize visibility in key locations
Create print-ready programs, menus, and information in your corporate design—no need for the hassle of Word or InDesign.
- Print-ready content in your corporate design
- Centralized updates, fewer errors
- Time savings with automated templates
Widget
Seamlessly integrate central content into your website and CRM systems to keep your guests always up to date—without duplicate maintenance.
- Seamless integration into website and CRM
- Up-to-date content without duplicate maintenance
- Attractive presentation of your offers
Integrations with your existing software
PMS/hotel software, tools, and content partner integrations simplify your guest communication and processes. Guestnet is connected with the leading providers in the market.
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Event Calendar
Gastroforum Allgäu
29.01.2025
Kempten, Germany
ITB Berlin
04.03.2025
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06.03.2025
Berlin, Germany
What Our Customers Say
Our customers share how Guestnet has simplified their daily operations and enhanced the guest experience.
Andreus Resorts
San Leonardo in Passiria
We are extremely pleased with the Guestnet program. Its implementation is straightforward, and guests navigate it with ease. The company actively seeks individualized solutions and consistently makes improvements. We highly recommend both the program and the company.
Daniel Fink
Owner
AMONTI & LUNARIS Wellnessresort
Cadipietra
Guests love it, and so do we! A top app that helps us bring great information as close to our guests as possible!
Herbert Steger
Owner
HUBERTUS Mountain Refugio Allgäu
Balderschwang
Guestnet has greatly simplified and efficiently improved our internal processes. For our guests, the program ensures easy handling of information, activity program, store, etc.
Guestnet has combined three separate systems, saving us work and time. We have also added exciting new features. We are always discovering new things and look forward to further development together.
Anna Trenkle
Marketing
Rosenalp Health Resort & Spa
Oberstaufen
It's just great that we can provide our guests with everything digitally via this app, from today's menu to the daily post. Guests are welcomed to our hotel by Guestnet in their room. They can view today's sports program in the fitness room on a TV and receive a comprehensive insight via our touch TV at reception. Guestnet makes our work at the reception easier every day.
Franziska Schädler
Marketing
ULRICHSHOF Nature • Family • Design
Zettisch
The appealing design and user-friendly interface make it a pleasant experience for guests. One highlight is the interfaces, which allow us to integrate other systems without any problems.
It is particularly impressive how our individual requirements were implemented quickly and to our satisfaction. All in all, a positive experience.
Nikolaus Brandl
Owner family
Familotel Sonnenpark
Willingen
Previously, we had to use a wide variety of tools to offer our guests every opportunity to organize their Sonnenpark vacation digitally. With Guestnet, we were able to combine almost everything under one roof and offer our guests a consistent and simple user experience.
Guestnet has taken the guest experience at Sonnenpark to a new level.
Tobi Wilke
Social Media Manager
My Arbor
Brixen
We are extremely pleased to be able to warmly recommend Guestnet and the entire team. Our guests react extremely positively to the software and we receive enthusiastic feedback every day. Working with the software is extremely pleasant, and the Guestnet team is always ready to provide us with advice and support. It is noticeable that a lot of heart and soul has been invested in this software.
Alexandra Huber
Owner
Der Schütthof
Zell am See
Instead of the traditional guest folder in the rooms, we decided to offer a digital guest information service, and Guestnet was the perfect choice. The platform is extremely user-friendly – we can easily input all essential information and make quick updates at any time. We are especially impressed with the ability to allow guests to book services directly online.
The continuous development of Guestnet has also greatly impressed us. We wholeheartedly recommend Guestnet 100%!
Ursula Auer
Quality Manager
EDELWEISS Berchtesgaden
Berchtesgaden
Guestnet offers guests the opportunity to access all important information about their stay digitally, without needing to visit the reception desk. The system conveniently provides menus and the weekly program, and it allows for flawless exporting of these contents. Additionally, the integration of external links is a significant advantage, as it enables a seamless transition between different tools, saving considerable time. Overall, Guestnet impresses with its user-friendliness and efficiency, making it a valuable asset in guest management.
Martina Hettegger
Owner
Klosterhof - Alpine Hideaway & Spa
Bayerisch Gmain
Guestnet is a great solution, especially when it comes to booking courses in our activities program and selling the last available dates in the spa area, such as massages and beauty treatments.
Guestnet makes it easy for our guests to select and book what they want, which helps us to make the most of our service offering and provide our guests with a convenient and hassle-free booking experience.
Lisa-Maria Standl
Head of Marketing & Communication