Guestnet

Guestnet Order – Why You Shouldn’t Miss Out!

Make it as easy as possible for your guests: whether it's a refreshing iced tea on the sun terrace or a nice glass of wine delivered to the room – with Guestnet's digital ordering service, your guests can conveniently order food and drinks via their smartphone. They choose from your digital menus, and you deliver directly to their preferred location in the hotel. The charges are automatically posted to the room and settled during check-out.

This way, you offer modern comfort – and your team gains valuable time for personal guest interaction.

The best part: the order module is already included in the Guestnet Professional package – with no additional running costs.

Voices on Guestnet Order

Guestnet APRO Kassensysteme Naramis Mergeport
Guestnet APRO Kassensysteme Naramis Mergeport
Guestnet
Brixen
Guestnet Order is more than just a digital ordering system – it's a real gamechanger for the hotel and hospitality industry. With direct integration to POS systems and receipt printers, orders flow seamlessly into existing operations without manual intervention. This lightens the load on staff, reduces errors, and ensures fast, efficient service. In times of staff shortages, no business can afford to do without this solution.
Martin Tauber
CEO & Co-Founder
APRO Kassensysteme
Oed-Öhling
Allow guests to easily order food and drinks via their smartphone – whether from their hotel room or while relaxing by the pool. With Guestnet and its seamless integration with the APRO POS system, this idea becomes a reality: the entire ordering process is digital, intuitive, and as smooth as if the staff were taking the order in person. The result is a clear added value – for guests who enjoy maximum comfort, and for operators who benefit from streamlined processes and enhanced service quality.
Andreas Rohregger
Head of Sales
Naramis
Frankfurt am Main
Less stress behind the scenes, more smiles up front. Thanks to the smart integration of Guestnet and Naramis, the guest app becomes a real turbocharger for service and efficiency. Whether it's pre-ordering the dinner menu, room service, or a drink delivered right to the poolside lounger – everything is sent automatically and precisely to the POS system. No paperwork, no misunderstandings, no unnecessary steps. The result? Happy guests, relaxed staff – and an operation that not only keeps up, but leads the way. Efficient, intuitive, and simply good for business – that’s what digitalization should be.
Simon Hess
Product Management
Mergeport
Vienna
Through the collaboration between Guestnet Order and Mergeport, hotels and hospitality businesses can integrate ordering processes directly into their POS systems and existing workflows – without any manual steps or new processes. This eases the workload for staff, reduces the risk of errors, and makes service more efficient. The result: less back-end effort, more time for the guest. This is what seamless digitalization in hospitality looks like.
Maximilian Perkmann
COO
With Guestnet Order, we were able to offer our guests a convenient way to order from any sun lounger without a complicated setup. It’s incredibly easy to set up and our guests love the service.
Boris Frei
Owner @ Design Hotel Tyrol

Why Guestnet Order?

Higher revenue through spontaneous orders

Digital ordering systems make it easy for guests to place spontaneous orders. Without wait times or complex processes, guests order more frequently – automatically increasing revenue per guest.

More comfort and service quality

Today’s guests expect fast and hassle-free service. With digital ordering, hotels deliver just that: orders anytime, from anywhere, and without language barriers – a modern experience that increases satisfaction.

Relief for your staff

Digital systems take over many organizational tasks – orders are transmitted instantly and accurately, reducing wait times and avoiding misunderstandings. Staff can focus on personal interaction, improving the overall guest experience.

The Guestnet room service is a fantastic extension to our guest app. The fact that guests can order from the room or pool directly via the app makes things so much easier for them – and saves us as staff a lot of time, especially since it integrates directly with ASA Hotel and posts to the room automatically.
Maximilian Trixl
IT & Events @ Hotel Edelweiß Berchtesgaden

POS Integration

With seamless integration into your POS system, every guest order becomes a smooth, automated process. Whether from the room, poolside, or restaurant, orders placed via the Guestnet app are transmitted in real time to the POS system. The order appears instantly in the right place: including printouts for the kitchen or bar and direct posting to the PMS. For your operation: less manual work, no transmission errors, and faster processes. For your guests: more comfort, clear billing, and professional service. Fast, simple, and reliable – Guestnet not only optimizes internal processes but takes the guest experience to the next level. Digital ordering. Instant processing. Direct billing.

Our room service tool from Guestnet is used at different locations such as the pool and guest rooms. Guests can easily order drinks to the pool or meals and services to their room via smartphone. We’re very satisfied with the system – it simplifies and enhances the ordering process for our guests.
Astrid Paster
Marketing @ Hüttenhof

What this means for hotels

No more manual entries

Guestnet Order eliminates handwritten notes or manual input into the POS. Orders are transferred directly and error-free – quickly, easily, and with no extra effort for your team.

Instant forwarding to kitchen, bar & service

Food and drink orders are automatically routed in real time to the correct stations – improving service efficiency and reducing guest wait times.

Accurate billing directly in the PMS

Integration with your PMS ensures all orders are posted to the correct room or table. This guarantees transparent, accurate billing – without extra work at reception.

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