Loyalty and voucher solutions for stronger guest retention and increased direct revenue.
The integration of Incert with Guestnet enables loyalty programs to become part of the digital guest journey. Guests can directly access and manage their loyalty profile, reward points, and available benefits within the Guest App.
Through the API connection, membership data is automatically synchronized between Incert and Guestnet. This allows guests to receive personalized benefits and real-time information while helping hotels strengthen guest loyalty.
Combined with Guestnet, the loyalty program becomes an active part of digital guest communication. Hotels can create a personalized guest experience, encourage repeat bookings, and improve long-term guest satisfaction.
In today’s world, tourism companies no longer just sell rooms and amenities, but offer vacation experiences and emotional moments through vouchers and tickets. Take advantage of the numerous upselling opportunities and strategically use rewards and incentives to engage and retain your guests in the long term.
Each phase of a guest journey should be carefully tailored to the guest’s needs, enhancing the entire journey with a pleasant, consistent experience that fosters long-term loyalty.
Hotels want to welcome their guests digitally – ideally without complicated processes or manual data entry. At the same time, guests expect easy access to relevant information, offers, and services – preferably without having to download an additional app or go through a lengthy registration process.
Through the close collaboration between WESEO and Guestnet, the website of the Cyprianerhof Dolomit Resort has evolved into a fully unified digital experience. WESEO not only developed the design but also the technical foundation on which content from Guestnet — such as the weekly program or spa treatments — flows automatically into the website and
The agency led by Lorenz Spalt and Marlene Glanzer – Adrevo – supports hotels with tailored solutions for marketing, revenue management and strategic development. Their portfolio ranges from workshops and in-depth analysis reports to hands-on operational support in day-to-day business.
