Integrate digital guest requests directly into hotel operations.
The integration of hotelkit with Guestnet connects digital guest communication directly with internal hotel operations. Guest requests, orders, spa inquiries, and activity registrations are automatically forwarded to the responsible teams in hotelkit and displayed as structured tasks.
This creates centralized workflows and ensures that information is transferred without media breaks. Tasks can be processed faster while hotel teams maintain full visibility of open requests and ongoing activities.
Combined with Guestnet, hotelkit enables a seamless digital guest journey where guest communication and hotel operations are intelligently connected. This reduces manual workload, improves internal processes, and creates more efficient hotel operations.
Understanding how guests feel early in their stay allows you to actively improve their experience. This is exactly where the Quick Feedback Mail comes in: it is automatically sent after the first night and helps you quickly identify whether everything is running smoothly or if there are any open requests.
Hotels want to welcome their guests digitally – ideally without complicated processes or manual data entry. At the same time, guests expect easy access to relevant information, offers, and services – preferably without having to download an additional app or go through a lengthy registration process.
Make it as easy as possible for your guests: Whether it’s a refreshing iced tea on the sun terrace or a fine glass of wine delivered to the room – with Guestnet’s digital ordering service, your guests can easily order food and drinks via their smartphone.
