Seamless PMS connectivity for a modern guest experience.
The Guestline integration with Guestnet ensures that guest data is automatically transferred from the PMS and made available in the Guest App. Guests can log in to the app during their stay and conveniently view their room invoice – broken down per room. This gives them a clear and transparent overview of all booked services at any time, without needing to contact the front desk.
Stay details and booking information are continuously synchronised, forming the foundation for personalised digital guest communication. This reduces manual effort for your team, eliminates duplicate data entry and creates a reliable basis for the entire guest journey. The integration can be set up independently – all you need is a username, password, operator code and the PMS hotel ID provided by Guestline.
Hotels want to welcome their guests digitally – ideally without complicated processes or manual data entry. At the same time, guests expect easy access to relevant information, offers, and services – preferably without having to download an additional app or go through a lengthy registration process.
Understanding how guests feel early in their stay allows you to actively improve their experience. This is exactly where the Quick Feedback Mail comes in: it is automatically sent after the first night and helps you quickly identify whether everything is running smoothly or if there are any open requests.
The Guestnet Child Pass enables fast, structured and contactless collection of all relevant information about children – either before arrival or directly at check-in. This module not only relieves the workload of childcare teams, but also creates a modern guest experience that families truly appreciate.
