Interactive guest experiences directly on-site

More and more businesses are using the Guestnet Guest App to provide their guests with relevant information digitally, up-to-date, and conveniently. Whether it’s the daily program, table reservations, or service bookings – all important information is always at hand.

Larcher X takes it one step further: with an interactive totem, the contents of the Guest App are also visible and usable directly on-site. Guests can make spontaneous decisions, book services, or get information – without needing their own smartphone.

The totem is not a replacement but a smart extension of the Guest App. It is especially appealing to guests who prefer to get information directly in-house, who value personal contact at the reception, but still want to use digital services. At the same time, it increases the visibility of the content and makes digital services easily accessible even for less tech-savvy guests.

Andreus Resorts

Passeier Valley

The totem is the perfect complement to our Guest App. Guests can get information on-site, book activities or reserve sports facilities – all quickly and without waiting. The high-quality design fits perfectly with our standards, while also easing the workload at reception. For us, it’s a modern and flexible extension of the digital guest experience.

Carina & Daniel Fink

Owner

Larcher X

Cardano

The collaboration with Guestnet enables us to implement modern digital totems for hotels that deliver real added value. Guests have 24/7 access to information, recommendations, and services. The content is easily accessible, intuitive to use, and available directly on-site. This creates a central service point for modern guest communication that combines design and functionality in a simple way.

David Agreiter

Business owner

Andreus Resorts

Passeier Valley

Carina & Daniel Fink

Owner

Larcher X

Cardano

David Agreiter

Business owner

Our customer Andreus Resort reports first-hand how the combination of the Guestnet App and the Larcher X totem enriches the guest experience – while also easing the team’s workload. Just last month, the Guest App was accessed 8,000 times.

What Carina & Daniel Fink say about combining Guestnet with the totem:

🛎 Digital information directly on the totem – an ideal extension to the app

“Our guests greatly appreciate being able to get information directly on the totem – without a smartphone or waiting. Whether it’s the current class schedule, booking an activity, or reserving a sports facility: everything works intuitively and spontaneously.”

📱 Smartphone & totem – two access points, one experience

“The Guest App remains a central tool – but we notice that many guests also like to use the totem when passing by the lobby. They take a quick look at the daily program and sign up right away.”

✨ Design & technology aligned with the house’s standards

“The totem’s high-quality look integrates perfectly with our overall appearance. At the same time, the digital display ensures a clear, modern overview that is always up to date.”

🤝 More relief for the team, without losing personal contact

“Thanks to the totem, many guests get information independently, which significantly reduces the workload for our reception team. Of course, we remain personally approachable – the two complement each other perfectly.”

✅ Conclusion: a modern guest experience – visible and intuitive

“We would definitely recommend the use of a totem. It is an ideal addition to the Guest App and makes the guest experience even more flexible, modern, and high-quality.”