Why You Should Offer Your Guests a Digital Check‑Out

Fast. Contactless. Comfortable.

Whether traveling for business or leisure, the final impression counts. With Guestnet’s digital check-out, your guests can depart stress‑free and conveniently via smartphone—no waiting in line at the front desk.

Hoteliers benefit from more efficient workflows, relieved staff, and satisfied guests who can enjoy their stay until the very last minute.

The Lerch Group demonstrates how simple and successful the digital check‑out works in practice—and why it’s a win‑win for both guest and host.
Ansicht der Startseite des Hotels Bergbuddies

Testimonials about the feature

L&Z Hotelbetrieb Guestnet Mollie
L&Z Hotelbetrieb Guestnet Mollie
L&Z Hotelbetrieb
Füssen
Choosing Guestnet's digital check-out was a logical step for us on our path toward further digitalizing the guest journey. We wanted to offer our guests a modern, time-saving, and seamless way to complete their stay – without waiting at the reception and conveniently from their own device. Especially during peak times, the digital check-out significantly eases the workload on our team and contributes to improved service quality. Guests truly appreciate the flexibility and comfort this service provides.
Philipp Zwicker
Managing Director
Guestnet
Brixen
With the digital check-out, we rely on smart processes that are easy for hosts to integrate – while making the guest experience even more convenient. Our goal is to create digital solutions that work seamlessly and deliver real value in daily operations.
Martin Tauber
CEO & Co-Founder
Mollie
Munich
The integration allows guests to conveniently settle their hotel bill directly via the Guestnet app – securely, quickly, and using their preferred payment method. Whether it's credit card, PayPal, or Apple Pay, Mollie ensures maximum flexibility and top-level reliability. The entire payment process is intuitive and can be completed in just a few seconds – without any wait at the reception. We are proud to be driving digital transformation in hospitality together with Guestnet. Thanks to the seamless integration of our payment solutions, we enable hoteliers and guests to enjoy a modern and stress-free check-out experience – just as it should be today.
Viliyan Mihaylov
Technology Partnerships Manager

Digital comfort throughout the guest journey

With Guestnet, you design the guest experience entirely digitally—from first contact to check‑out. Automated pre‑arrival messages deliver all important information to your guests before arrival, including online check‑in. You can customize messages to promote upgrades or add‑ons. Through the Guestnet app, your guests have anytime access to services, information, and personalized content—easy and convenient. With digital check‑out, they save time and avoid stress: contactless, fast, and directly via their smartphone. The result: a modern, seamless closing experience that leaves a positive impression—for your guests and your team.

Ansicht der Startseite des Hotels Bergbuddies
No waiting—completely from their own device—that’s what our guests appreciate.
Philipp Zwicker
Managing Director @ L&Z Hotelbetrieb

Your Benefits with Guestnet’s Digital Check‑Out

Time & labor savings

The digital check‑out significantly reduces workload at reception. Manual processes are eliminated, freeing staff to focus on more important tasks.

Fewer errors & better data quality

Automatically transmitted information minimizes errors and ensures a consistent, high‑quality data basis—ideal for analytics or marketing efforts.

Higher satisfaction & better reviews

A hassle‑free check‑out boosts guest satisfaction at the end of their stay—increasing the likelihood of positive reviews and repeat bookings.

The process is incredibly easy for our guests: the evening before departure, they receive an automatic message offering digital check‑out. On check‑out day, we send a gentle reminder—discreet and service‑oriented. After they check out, we thank them personally and, if needed, send the invoice digitally. This creates a positive, modern end‑to‑stay experience that remains in their memory.
Philipp Zwicker
Managing Director @ L&Z Hotelbetrieb

Payment providers

With Guestnet’s digital check‑out, guests can view their bill at any time, pay directly through the app, and complete the entire check‑out process in seconds. No queues at reception, no stress—just leave and finish their stay at ease. Guestnet connects with a range of established payment providers—secure, fast, and convenient. Guests select their preferred payment method and receive their invoice automatically by email. Digital check‑out not only saves time but also lightens the load on your reception team and allows for more personalized service where it matters most. So the final impression is just as positive as the first—seamless, digital, and service‑oriented.

Click here to view the payment providers
Beispielansicht des Rechnungsvorgangs in der App

Interested in our digital check‑out?

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Beispielansicht des Self Checkins in der App