DialogShift
Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Around 1000 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their daily work.
DialogShift supports hotels with the latest AI technology for guest communication. An AI that has hotel-specific knowledge and answers guest enquiries around the clock in more than 100 languages in chat (website, WhatsApp, social media, ...) by email or on the phone (coming soon) in the tone of voice of the hotel. With the chatbot, email, review and phone AI, you can noticeably increase your productivity, relieve the team and increase direct bookings. This leaves more time for the important things: your guests. 💙 One hotel AI for all your communication!
And of course: data security & GDPR compliance in accordance with German law. Let's make your hotel fit for the future! 🎉
Improved guest communication and engagement at AMA Stay thanks to Guestnet and Dialog Shift!
One of the biggest challenges in the hospitality industry is efficient communication with guests. At AMA Stay, we have solved exactly this problem with Guestnet and Dialog Shift!
Thanks to the integration of these tools, the team has significantly streamlined the process of responding to guest inquiries and requests, offering 24/7 automated support. The result? An enhanced guest experience, a significantly reduced workload at the reception, and always timely, precise responses to guest needs.
A true win for both the entire team and the guests!
Click here for the Case Study