Guestnet

More Efficient Spa Management Thanks to the Integration of Guestnet into the ASA Spa & Wellness Manager

The expectations of modern hotel guests are changing – they seek flexibility, autonomy, and simple digital services. This is exactly where Guestnet and ASA are joining forces.

By integrating the ASA Spa & Wellness Manager into Guestnet, hotels can enable their guests to conveniently, quickly, and independently book spa treatments, massages, and wellness services – directly via the guest app.

For hotels, this not only creates an additional service channel but also provides an efficient solution for optimizing spa occupancy, reducing staff workload, and increasing guest satisfaction. At the same time, the hotel presents itself as an innovative, service-oriented host that actively embraces digital trends to deliver an even better guest experience.

Voices on the Collaboration

ASA HOTEL Guestnet ASA HOTEL Guestnet
ASA HOTEL Guestnet ASA HOTEL Guestnet
ASA HOTEL
Kaltern
With the ASA Spa and Wellness Manager, all processes in the spa area can be coordinated efficiently and clearly. Real-time communication between hotel departments ensures smooth operations, from the creation of offers to billing. And thanks to the new interface with Guestnet, guests can conveniently book spa treatments at any time via the hotel’s guest app – increasing both occupancy and guest satisfaction."
Barbara Spitaler
Managing Director
Guestnet
Brixen
The seamless integration of all spa processes opens up new potential for increased efficiency and revenue. In combination with the guest app from Guestnet, we offer a modern service experience that boosts occupancy and significantly enhances guest satisfaction. This transforms the spa area into a key driver of the hotel’s economic success.
Martin Tauber
CEO and Co-Founder
ASA HOTEL
Kaltern
With the ASA Spa and Wellness Manager, all processes in the spa area can be coordinated efficiently and clearly. Real-time communication between hotel departments ensures smooth operations, from the creation of offers to billing. And thanks to the new interface with Guestnet, guests can conveniently book spa treatments at any time via the hotel’s guest app – increasing both occupancy and guest satisfaction."
Barbara Spitaler
Managing Director
Guestnet
Brixen
The seamless integration of all spa processes opens up new potential for increased efficiency and revenue. In combination with the guest app from Guestnet, we offer a modern service experience that boosts occupancy and significantly enhances guest satisfaction. This transforms the spa area into a key driver of the hotel’s economic success.
Martin Tauber
CEO and Co-Founder

+780 bookings per year

Thanks to the digital booking option via the guest app, an average of over 780 additional spa treatments were recorded per year.

+70,000 EUR in additional revenue

The increased utilization resulted in an average annual revenue boost of around 70,000 EUR in the spa and wellness area.

104 hours of time saved

Automated appointment management saved an average of 104 hours of manual effort per year.

The booking situation has improved significantly. The setup process was simple, saves a lot of time, and works flawlessly – especially convenient is that guests can view available time slots directly online.
Simon
Reception @ Hotel Waldruhe, Kiens

Maximum Utilization of Spa Capacity

Thanks to 24/7 digital booking, more appointment gaps can be filled, and idle times are reduced.

Relief for Reception and Spa Staff

Fewer phone inquiries and manual bookings mean more time for quality service and personal guest care on site.

Easy and Independent Booking for Guests

Guests can conveniently book via Guestnet from anywhere and at any time – without waiting or being limited by opening hours.

Upselling Potential Through Targeted Offers & Recommendations

he digital booking process allows for automated promotion of relevant upgrades and additional services.

Reduction of No-Shows Through Confirmations & Reminders

Automatic confirmations and reminders reduce no-show rates and increase booking reliability.

Modern Guest Experience & Competitive Advantage

With smart digital solutions, the hotel presents itself as an innovative host focused on comfort and service quality.

Since integrating ASA SPA into Guestnet, the booking situation has improved. Gaps are filled more quickly, and treatments are booked spontaneously and directly. The clear interface noticeably simplifies daily operations – overall, a very positive and user-friendly solution.
Frank Mair
Owner @ Hohenwart Schenna

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