Revolutionize processes & increase sales thanks to vioma and Guestnet
Read our interview with Franziska Schädler, Head of Marketing at the successful hotel, to find out what advantages she sees in working with the two software solutions.
Voices on our joint cooperation
What made you choose Guestnet & vioma?
“We wanted to make guest communication as simple and efficient as possible. We looked for experts in this field and found the ideal partners in vioma and Guestnet. The vioma and Guestnet systems are perfectly tailored to our requirements and enable us to increase the efficiency of our processes and improve guest communication. The automation and digitalization of processes allow for personalized communication with our guests, which leads to higher satisfaction and stronger loyalty.”
What makes the combination of Guestnet and vioma special?
“The combination of the software solutions from Guestnet and vioma opens up the opportunity to increase the turnover of our resort guests. By integrating the widget for the booking route, guests can easily book their next stay straight away. In addition, the voucher widget encourages guests to buy a gift for their loved ones.”
What processes has Guestnet improved at Rosenalp?
“Guestnet has significantly improved various processes at Rosenalp, especially the design of the morning post. The process is greatly simplified and accelerated, as the morning post can be created quickly with up-to-date content. Our guests can also get information quickly and easily on the information touchscreens. This saves a lot of paper, as all relevant information is available digitally and changes can be made in seconds. Our extensive menu can also be perfectly integrated into Guestnet. Overall, Guestnet provides personalized and up-to-date information, is environmentally friendly and improves both guest communication and guest satisfaction.”
How did the integration of vioma software into Guestnet go?
“The integration of vioma's software into Guestnet was very simple and straightforward. Thanks to the existing HTML codes of the booking route and the voucher system, the process was carried out quickly and smoothly. A big advantage is that you can access the required codes yourself at any time. In addition, the integrations already automatically correspond to the look of the website, which is why they can be inserted into Guestnet without further adjustments and time expenditure.”